Payments

You can pay via:

Instant bank transfer

Payment with Paypal account

Credit Card, we accept cards: MasterCard, Maestro, Visa, Visa Electron.

Prices

All prices are inclusive of VAT.

Processing times

The order is taken over once the payment has been made.

Processing times for custom orders are approximately 7 working days.

Shipping

Once ready, the jewel is shipped to Italy with GLS courier in about 3 working days. At the time of shipment, the tracking code of the package will be sent.

Shipping costs in Italy €6.

Free shipping for orders over €50

Shipping costs for the islands €16

For shipments to Europe and the rest of the world, please send an email to vaggioielli@gmail.com.

Vag Gioielli is not responsible for any delays and/or losses due to the carrier.

Right of Withdrawal

It is possible to exercise the right of withdrawal within 14 days of receiving the product in the event that the goods received differ substantially from those published on the website www.vaggioielli.it.

Personalized items are not subject to the right of withdrawal pursuant to art. 59 of the Consumer Code:

”The right of withdrawal referred to in Articles 52 to 58 for distance contracts and contracts negotiated outside commercial premises is excluded in relation to:

  • The supply of customized goods;
  • Items made with brass and silver elements can change color over a variable period of time depending on sweating, use, contact with water, contact with creams and perfumes, and the pH of the skin.
  • Due to the natural process of “color loss” Vag Gioielli assumes no responsibility nor are these items subject to the right of return.

A necessary condition for the exercise of this right is the substantial integrity of the product and its packaging.

To exercise the right, it is necessary to send an explicit communication via email to vaggioielli@gmail.com.

To obtain a refund, you will have to return the purchased products at your own expense.

To ensure a more immediate refund, please return the purchased products to the address that will be indicated by the support.

Once the package has arrived at the office, we will verify that all the above conditions have been met, then we will issue a refund equal to the original amount of the order net of shipping costs.

Technical Information and Variations

The Supplier reserves the right to change, adapt, integrate, modify the technical information of the products present on the website www.vaggioielli.com even without prior notice.

The Supplier reserves the right to change, adapt, integrate, modify the dimensions, characteristics, colours, shapes, weight, composition and price of the products on the website www.vaggioielli.com even without prior notice.

Intellectual property

All intellectual property rights connected to the Online Store (including the contents) are the exclusive property of Vag Gioielli.

The online store and its contents cannot be reproduced either in whole or in part, transferred by electronic or conventional means, modified, linked or used for any purpose whatsoever without the prior written consent of Vag Gioielli.